Jonathan Watkins
Learning Support Specialist(IT Lms) at Gmc - Georgia Military College
Based in Eatonton, United States
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Seniority
Other
Department
Other
Location
Eatonton
Industry
Higher Education
Company size
244
Contact information
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j•••••••@••••••.com
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Background
About Jonathan Watkins
As a Learning Support Specialist, I provide technical assistance to students and teachers, troubleshooting and resolving issues related to IT systems and the Learning Management System (LMS). My responsibilities include managing user access and permissions through Active Directory and Azure, ensuring seamless integration with various educational tools. Additionally, I utilize TeamDynamix for efficient ticketing and service management. I maintain regular communication via phone to offer direct support, prioritize requests, and ensure timely resolution of technical problems to minimize disruptions in the learning environment.
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