Jonathan Wright
Service Delivery Manager (Customer Success) at Exponential-E
Based in St Albans, United Kingdom
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Seniority
Manager
Department
Customer/Client Service
Location
St Albans
Industry
IT Services and IT Consulting
Company size
697
Contact information
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j•••••••@exponential-e.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Jonathan Wright
I am an enthusiastic, driven, ITIL 3 certified delivery professional working within the IT Industry. My key focus is strengthening relationships and working with multiple customers to deliver service excellence that will further enhance their business. I have worked with a variety of large private sector and government organisations, delivering secure, high-performance and cost-effective end-to-end IT services that have allowed them to adapt quickly to changing markets and focus on growth. My areas of expertise include: Relationship Building (internal and external), Incident/Change/Problem Management, Continuous Service Improvement, Service Delivery (ITIL 3 Practitioner), Financial Management and Forecasting, Program Management, Business Strategy, Leadership, Sales and Cross-Team Collaboration.
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