Jonathan Yeung
Compliance Business Control Specialist at Citi
Based in Canada
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Seniority
Staff
Department
Finance & Accounting
Location
Canada
Industry
Financial Services
Company size
201K
Contact information
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j•••••••@citigroup.com
Phone
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Background
About Jonathan Yeung
With 14 years of experience at Citi Retail Services, my current roles include the creation and updates of policy and procedural documents for my department, auditing back-end systems to ensure perfect accuracy, managing a departmental SharePoint website, and being a liaison between colleagues and my management team. I have had the pleasure of training over 20 colleagues in my department which allowed their success in being able to provide technical support over the phone to thousands of our clients for our vast portfolios which include: the Citi Health Card, Ford, BrandSource, Volkswagen, and Case New Holland. Specialities: Technical Writing, Audit Analysis, Client Management, Relationship Building, New Hire Training & Coaching, Troubleshooting, Problem Solving
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