Jonathon Tanner

Background

About Jonathon Tanner

Success Stories in Employments and Life: Graduated from college with honors as Cum Laude. Chartwells - Successfully completed and received certification for On-Site Insights Facilitator (conduct focus groups with our guests/customers to gather data for the basis of action plans to be implemented to improve customer service and experiences in dining and client relations.) This was achieved within 8 months of employment- Increased voluntary meal plan sales by 30% from prior year Unum - Was selected for the Internship Program with the Call Center for the Customer Advocacy Program- Received Employee of the Month after our first month on the floor out of training- Collaborated with internal business partners and different skills and departments to help implement new procedures and policies that made positive changes for customer service reps and customer service experience- Received 6 Voice of the Customer awards. Customers, with whom I spoke on the phone, HAD to ask to speak to my manager to express their gratitude for the excellent customer service I provided. FSG Bank - Managed by own drive-thru branch - Successfully completed Certified Mentor Program to train new tellers and new hires. Was selected to be apart of the program just only after 7 months with the company. Bank of America - Received multiple awards and recognitions as top teller in region and market. Aramark - Implemented and promoted the new Java City Coffee Shop Succeeding everyday to make a difference in people's lives; rather by making someone laugh and smile, or rather exemplifying teamwork and going above and beyond in my current positions and doing more than what is asked of me to help my team succeed and accomplish our goals together.