Verified recordIT Services and IT Consulting

Jonel de Leon

Service Transition Manager at Lemongrass

Based in Manila, Philippines

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Seniority

Manager

Department

General Business & Management

Location

Manila

Industry

IT Services and IT Consulting

Company size

539

Contact information

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j•••••••@lemongrasscloud.com

Phone

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+63 ••• •••• ••••

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Background

About Jonel de Leon

Technical Service Delivery and Project Manager A keen and efficient Software Development Manager, with over 13 years of professional experience in ERP Support, Development, and System Migration centered in SAP systems, with a knack of identifying problem points for process improvement and has energetic drive to further the growth of stakeholders involved. Proven problem-solving skills, steep learning curve, and technical adaptability to various client modules. Superb leadership abilities and personnel management skills with solid experience in vendor-client management experience, acting as liaison to clients through reports and project management. Shown capacity to optimize and reduce recurrence of existing tickets through data analysis and cross-team coordination. Has the capacity to create templates anchored to data for management decisions, eg: Head Count Analysis, Jira Automation, and Confluence Reporting

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