Jonette Valverde

Background

About Jonette Valverde

IT | Business Systems Analysis | Project Management | Healthcare | HEDIS * Analytical and Innovative IT professional with over 20 years of combined education, experience and expertise in project management, business analysis in application support, implementation, deployment, design, troubleshooting, analysis, technical documentation and training of in-house applications, commercial off-the-shelf software and web technologies.* Strong knowledge in SDLC, WBS and development of use case scenarios, workflow structures and diagrams.* Solution provider with strong analytical, critical thinking skills and creative mind.* Proven ability to improve business process and practices.* Strong project management skills in developing strategic plans for software application implementation, deployment, testing, upgrades, enhancements, quality assurance and bug fixes.* Experienced in server maintenance planning and system integrity.* Managed projects for enterprise wide systems integration and configuration.* Excellent communication skills and detail oriented in organizing and prioritizing tasks. Successful in learning and comprehending new systems and methods. Traveled across the globe to train, consult/support clients and LMS configuration. Blends well with different diversity backgrounds and cultures. Team player and well versed in communicating to all levels of organization. Highly enthusiastic in accomplishing successful career, over achiever and a goal seeker. Always ready for challenge and new learning. Technical Skills: Office Suites (Word, Excel, Visio, Access, Project and Publisher), IIS, SQL, Citrix Metaframe, Sharepoint, Learning Management Systems, Firewall Security, HTML, Backup/Image systems, Remote App Tools and Windows OS (XP, Vista, 7, 8, and 10). Windows Servers Project Management Methodology Knowledge Skills: Agile >> Scrum and Kanban