Seniority
Manager
Department
Operations
Location
Melbourne
Industry
Banking
Company size
40K
Contact information
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j•••••••@nab.com.au
Phone
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Background
About Joni He
With 3 years of professional experience, I have rapidly built expertise in leading complex technology initiatives and delivering impactful results. In 2024, as Technology Delivery Lead for a major customer data refresh program, I successfully enabled the closure of millions of inactive accounts, driving immediate cost savings of $3.9M and annual savings of $2.2M. I also supported critical technology dependencies for the NAB-Citi Migration Project in 2023, ensuring a seamless transition, and led a mainframe database expansion to mitigate capacity risks, facilitating uninterrupted operations during the Citi migration. My focus remains on delivering value through strategic technology solutions and effective collaboration.
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