Joni Vuorela

Background

About Joni Vuorela

As a finance and accounting student at Metropolia University of Applied Sciences, I'm equipped with the necessary knowledge and skills to excel in the financial industry. But my experience in customer service has taught me that being successful in any role requires more than just technical expertise. As a Grocery Associate at Wolt Services Ltd, I work to ensure that customers receive the best possible service while also managing stock and inventory, cleaning and maintaining the facility, and providing assistance to management. This role has allowed me to refine my skills, including active listening, effective communication, and problem-solving, as well as build relationships with customers and colleagues alike. Prior to that, I spent almost two years as a Team Member at Taco Bell, where I provided exceptional customer service, managed and organized storage space, prepared food, and handled cashier duties. This experience provided me with valuable skills in managing high-pressure situations, working in a fast-paced environment, and collaborating with team members to achieve common goals. In addition to my customer service experience, I've also worked as a Warehouse Employee at Koivunen Ltd, where I operated various forklifts, managed ongoing orders, and gained experience in warehouse operations and logistics. With a combination of technical expertise and customer service skills, I'm confident that I can make a positive contribution to any competetive role. If you're looking for a hardworking, personable, and driven individual, I'd love to connect and explore potential opportunities together.