Jordan Caceres

Background

About Jordan Caceres

I’m a high-achieving Technical Sales Consultant with over 9 years of experience in technical sales. I excel at understanding customer needs and presenting tailored solutions, and am responsible for driving sales for our store finishing top 5 nationwide.(+47%YoY) Here are a few examples of my work: At T-Mobile, I leveraged my in-depth product knowledge to recommend the right technology, empowering our SMB customers to grow their business and keep connected with their employees and customers, consistently being over 120% SMB goal for the past 5 years. As a skilled troubleshooter, I identify and resolve software and hardware issues related to mobile devices, ensuring seamless connectivity for customers. Additionally, my expertise in optimizing network settings for various devices contributes to improved performance and customer satisfaction, leading to consistent 10/10 customer survey scores year round. Driven by a passion for gaming content creation, I crafted a multimedia streaming studio. Leveraging my multimedia skills, I produce engaging YouTube videos, captivating social media ads, and diverse multimedia content. I'm proficient in assembling custom computers and optimizing networks, maintaining an ease-of-use content creative space. I look forward to bringing innovative solutions to the forefront for our customers to benefit from uninterrupted connectivity. I'm excited to continue driving growth, building strong customer relationships, and exploring new opportunities to utilize my expertise in a dynamic and challenging environment. I love connecting with new people, give me a shout at jordan.caceres@gmail.com or here on Linkedin!