Jordan Chaplin
Provisioning Coordinator at Chorus Nz Limited
Based in Auckland, New Zealand
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Seniority
Staff
Department
Operations
Location
Auckland
Industry
Telecommunications
Company size
994
Contact information
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j•••••••@chorus.co.nz
Phone
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Background
About Jordan Chaplin
I am a skilled and motivated Team coach with over 6 years experience in a banking environment. I have a proven track record of success which includes leading and developing a high achieving team of 16 CSR's in a high paced call centre, and coaching numerous CSR's to achieve their individual goals and to exceed the company's key performance indicators. I have excellent communication skills, and significant experience with complaint resolution, people leadership, on the job coaching and customer service. I combine this with a keen eye for processes and systems, keen analytical ability and a solid work ethic.
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