Jordan Hall

Background

About Jordan Hall

With 15+ years of work experience in the IT field, I am a skilled and certified Application Administrator at Globus Medical, a leading medical device company. With a strong background in helpdesk/desktop support including executive support in a senior tech role, I provide a strong understanding of enterprise business needs. I possess a strong working knowledge of ServiceNow and have recent experience providing support to the ServiceNow team at Globus Medical. I am committed to continuing my learning of ServiceNow to become a ServiceNow Administrator. Given my extensive support history and working knowledge of ServiceNow, I can assist in writing stories, testing ServiceNow changes, and planning and completing sprints. I have experience in providing IT support to a wide range of business teams, interpreting their business needs to various IT partners, helping to plan collaborative projects, and delivering IT solutions. My core competencies include problem-solving, communication, collaboration, and customer service. I am passionate about leveraging technology to improve efficiency and enhance user experience. I am always eager to learn new skills and tools, and I value teamwork and innovation.