Jordan King

Background

About Jordan King

Let him that would move the world first move himself.” SocratesI solve customer experience and operational challenges in resource-constrained startup environments. Over 20 years in retail and customer service, I’ve built systems, programs, and strategies that drive engagement, trust, and revenue—often with minimal budget and no playbook.Core Strengths:• Community-Driven Growth – Built educational outreach program from scratch, converting retirement communities into customer acquisition channel through trust-building presentations and relationship development in a stigmatized category• Operational Systems Design – Redesign broken processes into scalable solutions (transformed manual cash fundraising into integrated POS system, raising $4,500+ across 6+ nonprofit partnerships)• Cross-Functional Startup Execution – Simultaneously manage retail operations, e-commerce merchandising, content strategy, brand management, and community engagement without dedicated resources or timeline• Customer Education & Trust-Building – Translate complex, high-consideration products into accessible content and experiences that reduce purchase anxiety and drive conversion• Creative Problem-Solving Under Constraints – Built marketing and customer acquisition strategies in heavily regulated environment where traditional advertising is restricted• Analytical + Creative Blend – Combine data-driven merchandising decisions with visual design, content creation, and brand storytelling (also run handmade ceramics business)What I’m looking for:Remote role at a consumer-focused startup (Series A-C) in customer experience strategy, product marketing, or growth—where I can own initiatives end-to-end and drive measurable impact on engagement, retention, and revenue.