Jordan Kloster

Background

About Jordan Kloster

I love making things work better, whether it's streamlining how a company operates or making sure customers are happier. My work has taken me from developing new ways to share content at Fyllo, leading to a 40% improvement, to raising the bar for how properties are managed at Coconut LLC, boosting customer satisfaction by 15%. I've led teams through big projects, making sure everyone's pulling in the same direction. At Fyllo, this teamwork led to a 25% happier client base. I'm also handy with tech tools like Google Workspace, Salesforce, and other enterprise software, using them to make our jobs easier and save over 500 hours a year. I aim for more than just meeting goals; I like to beat them, especially when it can make our customers and teams feel the difference. This approach helped improve our Net Promoter Score (NPS) at Fyllo by 30%. When I'm not at work, I'm usually outside running, hiking, camping, or cross-country skiing, or maybe just enjoying a quiet moment with a crossword. Yoga and meditation keep me balanced, and cooking for friends and family lets me express my creative side. These activities keep me grounded and ready to tackle whatever comes next at work. I'm on the lookout for new challenges where I can use my skills to make a real difference. If you're looking for someone who's all about getting great results and making positive changes, let's talk. You can reach me at jtkloster@gmail.com. Competencies: Adobe Creative Cloud, Articulate, Confluence, Docebo, Enboarder, Figma, Google Workspace, Greenhouse, Jira, Kronos, Lattice, Microsoft Suite, Miro, Mixpanel, Pendo, Rippling, Salesforce, Slack, Tableau, Workday, Zendesk, Zoom