Jordyn Kaye

Background

About Jordyn Kaye

Throughout my educational journey, I have gravitated to a mediator and problem solver role. I found great sense of accomplishment in working collaboratively. I understand that people do not need to come with the same background and abilities to be able to achieve the same educational or career goals. With this in mind, I have applied compassion and understanding of people to meet each team member where they are. As a result I have been able to bring unlikely pairings in teams together to achieve common goals. This lead me to pursue a university education in Sociology. This provided me with a history and evolution of human behavior. I have studied the influence of community, environment and climate on human behavior and human interaction. Studies involved a heavy emphasis on structures and workings of groups within social, educational and career settings. This educational experience developed my skills in observation and ability to identify gaps. I believe I have the ability to find solutions on the people end of productivity. I took this experience and love for helping people and applied it in my work as a trainer. I have developed a personalized approach to training. I can take a generic training plan and tailor it to each person. I enjoy the challenge of adapting the training plan to different learning styles I am met with. Encouraging and building confidence in those I train is what I take pride in. Since becoming a supervisor I have had ample opportunities to develop my people management skills. I was given a unique practice to become a S.M.E to increase customer connections within our store. My passion is creating an environment that people in my community can rely on. I was able to observe, note and pinpoint bottlenecks in productivity and missed points of connection. I assessed these gaps and from there I found the reasons why and found simple, actionable solutions. Then I created a step by step approach at both barista and SSV level to maximize connections. This new approach gave baristas a basic starting point to meet them where they are while empowering and guiding them to achieve quality customer connections. With my education in human resources management, I hope to learn more about how to maximize human potential. I want to equip myself with the best possible tools to be a productive member in all areas of human resources management, especially in training and development and performance management. Combining my educational and work background, I will be an integral part of development to ensure each team member can thrive!