Jorge Castaneda
Director Cs at Envia.Com
Based in Mexico City, Mexico
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Seniority
Director
Department
Other
Location
Mexico City
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
543
Contact information
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j•••••••@envia.com
Phone
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Background
About Jorge Castaneda
Como Customer Experience and Operations Manager en Alliance Abroad Group, lidero un equipo global de 21 personas en tres países, optimizando procesos de soporte y diseño de productos financieros innovadores. Esto ha resultado en un aumento del 45% en ingresos anuales, mientras gestionamos un portafolio de préstamos con bajo índice de morosidad. Con una base educativa en Finanzas por la Escuela Bancaria y Comercial y formación adicional en experiencia del cliente, aporto enfoque en atención al detalle y desarrollo de relaciones. Mi objetivo es continuar impulsando la eficiencia operativa y la satisfacción del cliente a través de estrategias centradas en datos.
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