Jorge Dias

Background

About Jorge Dias

I am a passionate, results-driven and inspirational Leader with over 25 years of experience in IT Infrastructure, Outsourcing, Business Process Management, and IT Governance. I excel at leading complex projects across multiple industries, including technology, telecommunications, and automotive, consistently delivering successful outcomes under tight deadlines. Certified in PMP and AWS, I am proficient in Agile, Scrum, and Waterfall methodologies, with a deep commitment to enhancing operational efficiency, customer experience, and team development. I thrive in environments requiring strategic leadership and hands-on execution, having managed global teams of up to 200 direct/indirect people, optimizing processes, and driving innovation in service delivery. My experience spans SaaS project delivery, enterprise support, technical implementation, and vendor management, having successfully delivered high-impact projects for clients such as SysAid Technologies, Amazon, CrossOver, e-Core (Atlassian) and General Motors. I’m also skilled in guiding and mentoring teams, ensuring alignment with business goals, and fostering continuous improvement. Fluent in English, Spanish, and Portuguese, I am always seeking to leverage my diverse skill set to empower organizations to achieve their goals, streamline processes, and unlock new opportunities for growth.