Jorge Ferreira

Background

About Jorge Ferreira

Team Leader that provide Service Desk, Help Desk or Infrastructure services to internal or external customers. Support under ITIL best practices for Service Desk. Specialist (implementation, configuration, parameterization and support) with SysAid Full Enterprise version. IT Management with determination to solve complex problems. Implement, integrate, and support infrastructure with technical applications, software/hardware, perform research on infrastructure technologies. Virtualization (Vmware and HyperV) and Datacenter design, implementation, supporting and operation. Effective organizational skills and knowledge of new technologies, always assuming the commitment to keep up to date with the latest technological developments. Very experienced, motivated, excellent team player, customer-oriented, self-taught and guided in the various aspects of IT consulting services. Ability to interact with teams from different suppliers. Providing advice on selection and purchase of IT equipment. Technical Analyst, with responsibilities to involve the technical foundation and structural support required to deliver and operate business solutions. Responsible for the integrity of infrastructure.