Jorge Tou

Background

About Jorge Tou

I am a results-driven professional specializing in RPA, AI, and digital transformation with a strong background in operations management and strategic innovation.Since 2025, I have taken on a new challenge as an RPA/AI Product Owner, leading our company’s Global RPA/AI Development Academy Program. In this role, I am responsible for:Maintaining and expanding our network of Citizen Developers across all regions.Designing and delivering training in RPA/AI frameworks, governance, and best practices.Leading the RPA & AI Development Academy ensuring consistent global standards and adoption.This program empowers employees worldwide to become automation builders, accelerating digital transformation from the ground up.In addition, I collaborate closely with our Center of Excellence (CoE) team, contributing to enterprise-level projects while preparing for the next wave of automation: the agentic approach with UiPath, where enterprise-grade AI agents will drive scalable impact.Previous experience includes:* Leading frontline teams through digital transformation initiatives.* Implementing AI-driven chatbots, NLP-based HR systems, and BI dashboards for actionable insights.* Driving operational transformation as a RevOps Manager through automation and data analytics.My unique blend of technical expertise, leadership, and innovation mindset** allows me to bridge the gap between business strategy and automation technology—delivering measurable results at scale. Passionate about building the future of work through AI-powered automation.