Jose Alfredo Celestial

Background

About Jose Alfredo Celestial

I am a dedicated financial professional with over seven years of experience across customer service, credit analysis, risk management, compliance, Forex operations, and cryptocurrency. My career has equipped me with a deep understanding of financial processes, regulatory compliance, and the ability to provide top-tier service in high-stakes environments.I began my career in credit card customer service, developing strong client relationships and navigating complex inquiries with ease. From there, I expanded into credit risk management as a Credit Bureau Analyst, where I honed my skills in assessing creditworthiness and ensuring adherence to industry regulations.I later served as a Fraud and Dispute Specialist, detecting and mitigating fraudulent activities to protect both customers and the organization while ensuring strict compliance with AML and KYC policies. My role as a Scheme Analyst further strengthened my expertise in payment systems, fraud monitoring, and regulatory compliance, optimizing security measures to mitigate financial risks.Currently, I am a Banking and Payments Officer at Fusion Markets, managing multi-currency transactions with a focus on Forex and cryptocurrency operations. I oversee AML/KYC compliance, regulatory reporting, and risk management, ensuring that all transactions align with industry standards. I also support client account management and collaborate with internal teams to maintain the integrity of our payment systems.With a passion for financial innovation, compliance, and emerging technologies like blockchain and cryptocurrency, I strive to enhance customer experience, operational efficiency, and security while upholding the highest regulatory standards.