Jose Gorosabel

Background

About Jose Gorosabel

Executive leader with global experience in business, operations, and client services; credited with 20 years of experience understanding Latin American and Spanish culture, customs, and demonstrating expertise in politics and the economy of North and South American regions Expertise includes reporting directly to the CFO/COO and the Global Service Director and developing and maintaining corporate strategies Demonstrate robust leadership in people management, recently overseeing technicians dispersed across Latin America and North America. Lead hiring practices, professional development, and performance evaluations; successfully cultivated strategic alliances and committed to leading teams; proficiency thrives in results-oriented environments and excels in driving operational excellence and team success Lead and engage in highly collaborative communications with all members, levels, clients, and partners; work closely with stakeholders regarding strategic planning and ensuring successful operations and goals Strategic, business, and financial acumen includes financial management of the P&L, service, and parts KPIs; customer care management; leading projects by organizing and planning equipment installations and budget overview; generating new service business by implementing preventive service agreements Fluent in English and Spanish, written and oral communications skills provide exceptional communicate skills with all countries from South America, North America, Caribbean Technical proficiency includes Microsoft Suite (Outlook, Word, PowerPoint, and Excel); CRM: LN 10, Microsoft Dynamics, Monday Core Competencies Develop Corporate Strategies Cost -Saving Measures Negotiating With Key Stakeholders Proper Service Levels & Efficiency Monitoring Financial Goals Aligning Initiatives & Goals Reviewing & Enhancing Business Processes Implementing Corporate Policies Managing Field-Training Programs