Jose Marquez
Service Desk Technician at Sourcepass
Based in Central Luzon, Philippines
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Seniority
Staff
Department
Information Technology
Location
Central Luzon
Industry
IT Services and IT Consulting
Company size
339
Contact information
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j•••••••@sourcepass.com
Phone
5 credits+63 ••• •••• ••••
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Background
About Jose Marquez
Advance Technical Skills, and IT Networking skillsKnowledgeable in Email servers: MS 365, Online Exchange, GSuiteKnowledgeable in Active Directory, Domain ControllerManagement of Cloud Computing Services: Azure, AWS, MS 365 LicensingExpertise in Level 1 and Level 2 technical support requestExperienced in Using Remote Tools (Kaseya, TeamViewer, RDS, Connectwise, Exceed TurboX)Basic Knowledge in Firewalls and Switches: Basic Troubleshooting, Logs Monitoring, Alerts SetupExperienced in Inbound and Outbound callsAdvance Troubleshooting of Microsoft ProductsVirtualization: Hyper-V, VMware ESXiLinux troubleshooting knowledge (RedHat, CentOS)Ticketing Systems (osTicket, Kaseya BMS, ConnectWise)
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