Jose Moncada

Background

About Jose Moncada

I am a seasoned IT professional with 18+ years of systems administration and technical support experience in the healthcare sector. Recognized for demonstrating a natural aptitude for developing custom technology solutions to enhance operations, as well as for diagnosing and troubleshooting issues to maintain full functionality, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include software builds, software testing, support coordination, process optimization, and team leadership. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills as well as systems analysis, project management, and resource allocation to support efficiency and maximum returns. Recently, I completed an engagement as an Epic Ambulatory Analyst Consultant with Deloitte, John Muir Health. Under my leadership, I oversee Epic maintenance, support, and execute quarterly upgrades to optimize applications. I also coordinate testing for new implementations, troubleshooting any issues to establish functionality before release to end users. In addition, I liaise with offshore and onshore support teams to ensure the company’s technological support structure is driving the business forward with minimal expenditures. Colleagues describe me as a progressive, driven, down-to-earth, technical and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget. I am pursuing new opportunities and can be reached through this profile, or by email at: moncadaj@gmail.com