Jose Petrucci

Background

About Jose Petrucci

Bilingual Telecommunication Engineer with 23 plus years of hands-on experience in the Telecommunications Industry configuring, maintaining and troubleshooting VoIP, SBC, SIP Signaling, CS Core Network, Core IP MPLS and Transmission systems. Experience leading O&M teams in large 2G/3G mobile networks and IP/MPLS networks focused in achieving KPI targets and maintain high quality of service and availability. Ability to analyze complex problems, interpret operational needs, and develop integrated creative solutions. In IP area assist with the installation planning and maintenance of network cabling, including MDF and IDF closets, use Remedy to manage service requests, record project tasks, and support change management. Troubleshoot network issues affecting the operation and performance of telecommunication systems. Maintain work areas to support a clean and safe environment. Incident & Problem Analysis / Vendor / SLA management. Network Operational Audits to verify adherence to standards. Enterprise Network adds and changes providing high quality engineering and management services. Providing performance analysis, feature recommendation, dimensioning, planning, O&M, configuration, software update, disaster recovery management and IP/CS elements optimization. Supervising core and value-added services projects and subprojects, as well as, leading its technical members. Experience with infrastructure management and monitoring. Ability to multitask and be responsive to small support issues while working on larger projects.