Josefine Lobb

Background

About Josefine Lobb

Having lived in five countries and worked in three, I bring a genuinely global perspective to everything I do. I strongly believe that diversity of thought and experience leads to better decisions — both individually and as teams.My experience spans customer success, program management, digital marketing and social media, through to online learning. As a fully bilingual professional, I’ve worked across regions and markets, as well as in language-focused roles including copywriting, transcription, and translation.Languages and literature have always been a passion of mine — something I carried through my education and into my professional life, where it evolved into a deep interest in learning, communication, and capability development. On a personal note, my current mission is to raise my 2.5-year-old daughter to be as much of a book lover as I am.I spent five years partnering with mid-market organisations across Australia and New Zealand within LinkedIn Talent Solutions, helping customers adopt best-practice and innovative sourcing strategies to improve quality of hire and build strong talent pipelines. In 2020, I transitioned to the LinkedIn Learning team, shifting the conversation from attracting talent to developing and retaining it by fostering a culture of learning. My focus remains on ensuring customers achieve meaningful, measurable outcomes through their investment in LinkedIn.In my Customer Success role, I take a highly hands-on and technically engaged approach — working closely with clients to understand their systems, workflows, and integration requirements, and identifying the most effective solutions to support adoption and impact.I’m also part of a global LinkedIn Learning Product Champions group, acting as a conduit between customers, field teams, and product to drive positive sentiment and adoption of new features. Additionally, I’ve contributed to several internal initiatives, including user testing and feedback ahead of global system rollouts such as Microsoft Dynamics. I’m passionate about exploring new systems and continuously improving the experience for everyone.