Joseph Auger
Technical Specialist at Apple
Based in New York, United States
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Seniority
Staff
Department
Information Technology
Location
New York
Industry
Computers and Electronics Manufacturing
Company size
168K
Contact information
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j•••••••@apple.com
Phone
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Background
About Joseph Auger
Extensive experience in software development and information technology in varied and wide-ranging capacities working with Application Teams to deliver state-of-the-art applications, systems and solutions. Experienced Customer Service Supervisor and Customer Service Representative. Excellent leadership skills with a proven ability to manage and motivate large technology teams of on-shore and off-shore resources, and to develop innovative approaches to process, staff development and operational excellence. Strong training skills and attention to detail with a record of outstanding employment in fast-paced, high-pressure work environments. TECHNOLOGIES Operating Systems – Microsoft Windows, Linux. Database – Microsoft SQL Server, IBM DB2 UDB and Oracle. Business Process Management – IBM Content Manager, MQ Series, Alfresco, Crafter. Microsoft Office – Word, Excel, PowerPoint and Project Sharepoint Visio Remedy Incident and Change Management Atlassian JIRA Software Issue and Project Tracking Hewlett Packard – Project & Portfolio Management- PPM
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