Joseph Berry
Information Technology Voice Network Support at Huntsville Hospital
Based in Madison, United States
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Seniority
Staff
Department
Information Technology
Location
Madison
Industry
Hospitals and Health Care
Company size
6.2K
Contact information
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j•••••••@huntsvillehospital.org
Phone
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Background
About Joseph Berry
Product Support Engineer/Customer Support Services • Manage service territory over 12 North Alabama counties and 4 Southern Tennessee counties, including customer needs in sales and service. • Design and implemented dictation systems to meet customer needs including 25 healthcare facilities ranging in bed capacity from 50 to 800. • Repair and maintenance of dictation systems for customers in territory. • Access customer needs for updating existing equipment and purchase of new or add on equipment. Prepare proposal based on assessments. • Addressing customer issues both on and off site. • Manage and maintain parts inventory. • Maintained a customer satisfaction rating of 5.90 out of a possible 6.0 rating
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