Joseph Cox
Escalation Engineer at Nokia
Based in Dunstable, United States
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Seniority
Staff
Department
Information Technology
Location
Dunstable
Industry
Telecommunications
Company size
100K
Contact information
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j•••••••@nokia.com
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Background
About Joseph Cox
Key Account Manager for Technical Escalations. Initiated L2 Mentoing Program increasing SLA times by 80% Launched Technical Knowledge Article Creation, Validation and TKC Methodologies Communicates Effectively with all Organization Levels Product Expert for Open Touch Suite of Applications.
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