Joseph D Perry
Business Systems Analyst Ii at American Express
Based in Tucker, United States
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Seniority
Staff
Department
Information Technology
Location
Tucker
Industry
Financial Services
Company size
82K
Contact information
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j•••••••@••••••.com
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Background
About Joseph D Perry
Accomplished Technical Support professional, proficient in troubleshooting a variety of issues in the electronic billing, invoicing and payments industry. Proven, results-oriented approach to problem solving. Builds relationships when needed and leverages existing ones to achieve high levels of customer satisfaction. Experience with multiple platforms and diverse environments allows unique perspective on application of best practices to improve processes. Specialties: SQL Queries, ACH and EDI file format and processing, EBP, EBPP, EIP, EIPP principles, data and file analysis and back end processing. Research and analysis of various issue types. Act as liaison amongst various internal and external parties to fill gaps in processes, procedures and communications paths to improve customer experience.
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