Joseph Fryer
Service Desk Manager at Teraverde
Based in Lancaster, United States
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Seniority
Manager
Department
Information Technology
Location
Lancaster
Industry
Financial Services
Company size
21
Contact information
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j•••••••@teraverde.com
Phone
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Background
About Joseph Fryer
Solutions-oriented Software Systems Business Analyst with notable success directing, managing, planning, analyzing and defining and implementing Financial Software solutions in direct support of business objectives. Adept at developing new policies and procedures, project documentation, training plans and materials, and Requirements, Functional, Technical and Business specifications. Exceptional written and verbal communications skills. With a recognized expertise in cultivating congenial relationships with internal and external, technical and non-technical associates, vendors and co-workers. Specialties:* Ellie Mae's Encompass Mortgage Origination Software * Microsoft Reporting Services (Visual Studio)* SQL * Business Objects Crystal 8, 9, 10 & Enterprise * XML & MISMO and interfaces to external information partners.* Fiserv trained in Crystal Reporting and Document Administration on Unifi.* VMP’s I32 Doc creation software for Rakis.* PCLender's Loan Origination (division of LPS)* Fiserv Unifi Mortgage Pro 5.2 * Calyx Point
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