Joseph King

Background

About Joseph King

17+ years of personnel management experience, including recruiting, training, and performance management of large teams, driving excellence, ensuring compliance, and improving employee engagement and retention through strategic HR initiatives. • 12+ years of enterprise project management, leading strategic initiatives such as FTTP GPON migration, Electric Vehicle (EV) fleet conversions, and infrastructure optimizations, improving network performance, sustainability, and cost reductions. • 15+ years of leadership in developing and managing multimillion-dollar budgets, including the oversight of a $4M expense budget, with a focus on optimizing resource allocation, reducing costs, and maintaining mission-critical service reliability. • Extensive experience in vendor and contract management, negotiating with key partners to ensure SLA compliance and cost-effectiveness while driving network improvements through collaborations with engineering, marketing, and sales teams. • Proven track record in strategic planning and execution, spearheading national network improvement strategies, optimizing technician productivity, and aligning business processes with corporate goals enhancing customer satisfaction and service delivery. SKILLS Business, Communication, & Leadership: Team Leadership | Personnel Management | Employee Engagement | Union Relations | Mentorship & Coaching | HR Functions | Safety Leadership | Conflict Resolutions | Employee Development | Active Listening | Excellent Verbal & Written Communication Project Management: Budget Management | Vendor Management | Crisis Management | Operational Efficiency | Customer Service Optimization | Compliance Management | Performance Metrics | Process Improvement | Cross-functional Collaboration | Strategic Planning Technical Operations: Network Design & Optimization | Telecom Expertise | Data-driven Decision Making | Change Management | SLA Compliance Infrastructure Management | Sustainability Innovation | Root Cause Analysis | High-pressure Environments | Technology Adoption