Josephine Freeman
Senior Cx & Proposition Manager - Service at John Lewis & Partners
Based in United Kingdom
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Seniority
Other
Department
Other
Location
United Kingdom
Industry
Retail
Company size
12K
Contact information
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j•••••••@johnlewispartnership.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Josephine Freeman
A collaborative, commercial, curious and people focused business leader within the Food and Wine Retail and Financial Services sectors. Key strengths in building trusting stakeholder relationships and effective matrix teams; devising strategy and operationalising it; growing Financial Services products with revenue up to £1b; designing award-winning propositions aligned to customer needs and an organisations values. By anchoring my work in the brand vision and what matters to the customer i have driven customer growth and loyalty, P&L benefit, reduced cost and improved NPS sustainably. I care passionately about the customer, my contribution and the people i work with, and am driven by the energy that comes from the shared success of great partnership.
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