Josephine Sherly

Background

About Josephine Sherly

OBJECTIVE A passionate Revenue & Reservation leader with an extensive background in ultra & luxury five stars international chain hotel brands with over ten years of experience. Has been involved in several new opening hotels, task forces, and experience in managing complex roles or clusters. A strategic thinker in optimizing the room revenue while growing the total hotel revenue and winning the market share. Highly skilled in budgeting, forecasting, yielding, managing distribution, e-commerce, and reservation. QUALIFICATIONS An initiative-taking and devoted leader having experience in ultra & luxury five-star hotels with progressive experience, adept at collaborating closely with the directors and members. Responsible for the interpretation of business analytics into tactical strategy by providing focused expertise, guiding, and directing the hotel management teams through effective and measurable revenue management initiatives. Track record in delivering excellent results in revenue & reservation. Well-regarded interpersonal, analytical, and problem-solving skills that contribute to a seamless revenue department. HIGHLIGHTS • Wide experience as a Pre-Opening Team of 3 different big brands (Alila, Marriott, IHG) • Always has a consistently professional attitude and enjoys working with S&M to increase hotel revenue • Dedicated to delivering the highest level of accuracy and customer service possible. • Ability to take initiative on big projects and lead employees. • High motivation to succeed and inspire staff members. • Great attention to detail with a resolve to follow through on all tasks. • Highly organized and able to multitask in a fast-paced environment. • Excellent team-player mindset with the ability to recognize employee skills and delegate effectively. • Proficient in hotel’s systems, such as Concerto, One Yield – Certified, Marsha, Opera, IDeaS, HPP, E-Fast, SynXis, Help Scout, Revinate, SiteMinder, GHA, GDS, AMS, EzRMS, MRDW, OTAInsight, GXP, MarRFP, SBRP, GRS, Serenata, Rategain, STR, Demand 360, MarketInsight, Travel-click, all OTA & Wholesale Extranet. • Excellence with Reservations and Revenue Reports [Manual & System]. • Effective verbal, written, and interpersonal communication skills. • Ability to adapt to any situation and strong interpersonal abilities to deal with customers, co-workers, and business partners with a strong business focus. • Hardworking, friendly, responsible, honest, enthusiastic, and positive attitude.