Josh Anshen
Assistant General Manager at Ducati Of Santa Barbara, Inc
Based in Ventura, United States
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Seniority
Manager
Department
Operations
Location
Ventura
Industry
—
Company size
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Contact information
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j•••••••@ducatisantabarbara.com
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Background
About Josh Anshen
PROJECT MANAGEMENT/ CLIENT MANAGEMENT • Responsible for managing over existing key client accounts for marine services over the period of 4.5 years. • Secured and managed 100s of new client contracts to support various marine services such as selling and repairing inflatable vessels and outboard motors (e.g, U.S. Navy, Ventura County Sheriff Department). • Fostered relationships with multiple dealers, yacht brokers, and yacht management teams to provide reliable and cost-effective maintenance repair and restoration services often under compressed timelines. • Developed and executed business development strategies to support Company growth (e.g, secured “premier status” with a top-tier insurance company to be the sole provider of service and repair of marine-related claims). • Managed various outsourcing services with subcontractors (e.g, plumbing, interior, custom, fabrication, and flooring), internal staff support (e.g, scheduling and coaching) as well as logistics and transportation services. • Sourced marine vessel equipment/ parts from multiple distributors working with both OEM and aftermarket suppliers. • Verified client financial and background check information. • Provided advice to clients on warranty and other financial insurance products (e.g, life, health, and disability insurance plans and product protection plans) and worked with financial lenders to create alternate solutions for customers in poor financial states. • Processed payments and insurance agreements for clients. MARKETING / RESEARCH • Researched new revenue streams through various private and government agencies to support Company growth. • Led the production of marketing materials (e.g, banners, posters, stationary) to create strong brand awareness while maintaining consistency with the Company’s objectives and goals. • Increased clientele through social media by targeting like-minded Facebook groups and providing promotional information, discounts, and incentives. • Grew company brand awareness by creating organic call-to-action campaigns through social media platforms and consumer referrals. • Completed market research and analysis of local geography and demographics resulting in a broadened customer base. • Developed a successful Google AdWords campaign for a business in the power sports industry, thereby creating an online presence for the company. • Created new product penetration and marketing opportunities to improve bottom-line profits for the automotive industry.
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