Verified recordHigher Education

Josh Cuthbertson

Learner Success Advocate at Ziplines Education

Based in Acworth, United States

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Seniority

Staff

Department

Customer/Client Service

Location

Acworth

Industry

Higher Education

Company size

118

Contact information

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Email

1 credit

j•••••••@ziplines.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Josh Cuthbertson

Masters-educated Communications and Content Specialist with over a decade of experience in driving strategic engagement and crafting compelling digital content for community-centered organizations. Recently certified as a ScrumMaster (CSM), I bring a collaborative, servant-leadership approach to team environments, facilitating cross-functional collaboration and ensuring clear, impactful communication across all project stages. Known for my ability to develop narratives that resonate, simplify complex information, and manage projects from concept to execution, I excel at creating cohesive messaging that enhances brand visibility and aligns with organizational goals. Skilled in public speaking, multimedia production, and leveraging agile methodologies, I am dedicated to continuous improvement and delivering high-quality outcomes that meet diverse stakeholder needs. In my current role, I'm responsible for designing, layout, and managing Christ Community's website, social media channels, and weekly newsletter. Our newsletter has achieved an impressive click-to-open rate of 40%. My consistent engagement on Facebook has led to a 29% increase in reach. As a Learner Success Advocate at Ziplines Education, I oversee the learning experience for over 100 learners per cohort, focusing on digital marketing and project management courses. My efforts have contributed to Ziplines Education’s impressive 85% completion rate and 4.8 Trustpilot score, reflecting our commitment to quality education and learner satisfaction. I am passionate about leveraging my skills to make a meaningful impact by fostering collaboration and driving continuous improvement. My commitment to servant leadership has been a key driver of my success, enabling me to build and lead cohesive, high-performing teams. With a proven track record of enhancing engagement, facilitating agile processes, and creating an innovative, people-centered environment, I’m confident that my relational skills will continue to deliver lasting value to my team and organization. Let's connect!

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