Josh Hum

Background

About Josh Hum

Josh Hum is a Tech Executive and Business Leader with 12+ years of experience in DTC and B2B technology spanning from shopping experiences and P&L ownership, to logistics systems and operations optimization. Throughout his career, Josh has led multi-disciplinary teams (engineering, science, product, operations) to build and maintain zero-to-one systems, and evolve legacy architectures, delivering global, tier-0 distributed systems, science optimization models, deep personalization, and front-end CX. He is known for leading teams to build highly-performant tech, cross-functional partnership, and problem-solving skills, that drive transformative business results. Highlighted Achievements: • Business Transformation: Turned around an unprofitable billion-dollar business to become profitable in 1.5 years, increasing revenue by 2x, and decreasing costs. • Groundbreaking Programs: Launched 100+ products and features across Amazon, including the rapid launch of multiple flagship programs and goals (e.g, Prime Now, Amazon Flex, Sub-Same Day, Returns CX). • Planning Optimization: Built tech to automate ultra-fast delivery planning, transforming manual and subscale processes, reducing delivery costs by 50%+, and enabling international program expansion to 10+ countries.