Josh Pullin

Background

About Josh Pullin

I am a business analyst dabbling in project management with a strong technology background. I've had the privilege of working with many different customers and teams during my 7 years with the company, driving an ever widening understanding of technology, customer satisfaction, and leveraging with a wide array of skillsets in cross-functional teams. I have 10 years of experience in technology and customer-facing roles. I've collaborated with teams from all across the org chart in every role, working with a wide array of sales, technology, and business professionals to deliver industry-leading solutions. ‍ I have experience translating clients' unique needs and technical requirements to redesign and refactor an underperforming application from the ground up, in one notable instance resulting in a 120% increase in their user base. I thrive on collaboration and believe in the power of partnerships to deliver solutions to technical challenges and drive customer satisfaction. My proficiency in building strong relationships with both the teams and the client has been pivotal in my journey. As a technology professional with customer experience and a highly technical background, I can walk the walk and talk the talk, helping deliver on customer satisfaction while still highly capable of writing code and solving technical problems. This multifaceted background enables me to achieve comprehensive and strategic solutions that elevate customer experiences and outcomes. Lifelong learning is at the core of my approach. Staying updated with the latest industry advancements and trends is key to ensuring that I remain a leader in delivering exceptional customer-centric services and solutions. Let's connect and explore how we can collectively drive innovation and make a lasting impact. Feel free message me here or directly at joshpullin134@gmail.com.