Josh Wisdom
System Administrator at Washington State Department Of Ecology
Based in Bremerton, United States
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Seniority
Staff
Department
Information Technology
Location
Bremerton
Industry
Environmental Services
Company size
1.4K
Contact information
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j•••••••@ecology.wa.gov
Phone
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Background
About Josh Wisdom
Self-Directed and enthusiastic team player experienced with high demand, enterprise level customer support. Focused on transitioning into a management position. Proficient in effectively troubleshooting and resolving the toughest issues while clearly communicating between technical and non-technical customers. Dedicated to learning new and established technologies. Comfortable supporting, maintaining, and configuring a wide range of desktop and mobile hardware/software. Expertise in:• Managing A Large Enterprise Fleet of Desktop and Mobile Devices.• Providing Level 1 - Level 3 Desktop Support.• Deploying & Refreshing Desktop/Laptop/Mobile Devices.• Identifying & resolving issues within an established Service Level Agreement (SLA).• Empathizing & communicating with customers regardless of technical skill.• Managing multiple tasks and priorities.• Packaging and Maintaining Application and Operating System Deployments
Decision-makers
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