Joshua Engelbert

Background

About Joshua Engelbert

A solid foundation in Information Technology and a passion for problem-solving allows my career to span over a decade, culminating in my current role at LockIT Technologies. At the heart of my approach is a commitment to excellence and a deep understanding of Windows Server and Networking. Coupled with the Team at LockIT Technologies, my field expertise in documentation and attention to detail contributes to our collective success. My day-to-day responsibilities include direct customer interactions, addressing complex issues captured in trouble tickets, and performing regular maintenance on customer networks. Through meticulous documentation and proactive review of compliance metrics, I maintain system integrity and customer satisfaction. My recent focus on Office 365, SharePoint, and secure remote work setups showcases my ability to adapt and excel in dynamic, fast-paced environments.