Joshua Jinks
Director, Project Management and Operations at Rivet Cx Group
Based in Rochester, United States
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Seniority
Director
Department
General Business & Management
Location
Rochester
Industry
Design
Company size
9
Contact information
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j•••••••@rivetcx.com
Phone
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Background
About Joshua Jinks
Project, program, and operations leader with 20+ years delivering enterprise initiatives across private, public, and nonprofit sectors. I align stakeholders and build cross-functional teams, converting strategy into plans with clear scope, schedule, budget, and risk. My approach is anchored by governance, SOPs, SLAs, analytics, and practical AI to raise quality, lower cost, and speed throughput. I have a track record of advancing into larger roles after creating measurable business value, with experience supervising 10 managers and 150 staff concurrently, leading global work-streams, and managing budgets of$10M+.
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