Joshua Willms

Background

About Joshua Willms

Proactive leader - Drive improved employee performance through weekly coaching sessions that provide constructive feedback and personalized guidance, fostering change and empowering individuals to reach their full potential, contributing to the overall success of the organization First class communication-Work between business partner and service provider to ensure that all parties are working toward the same goal to include budget, scope and business objectives. Team leader-Oversee and lead IFM provider on current project and work tasks, and guide them in providing excellent customer service Project manager-Obtain requirements from business partner, design space with engineering team, work through procurement, develop schedule and complete successful project. VWC SCIF, PTES Lab, WR108 SCIF, Sunnyvale Lease Closeout, Omaha Office Move, Furniture Upgrade Budget oversight-Plan and maintain the operations spending at four different Boeing sites in Colorado. Participate in source selections and provides oversite of suppliers An excellent customer relationship-Stood up Building Steering Group meeting to build relationship between internal customer and other functional groups Exceptional customer service-Complete customer call routine and provide timely responses to customer needs and complaints Proven sales growth-Doubled sales volume year over year for the previous three years consisting of service repairs, equipment sales, control sales and turnkey projects Service agreement base growth-Responsible for 25% increase in service agreement base, leading to consistent monthly revenue and pull through revenue Excellent risk mitigation-Properly developed project scope as well as working with corporate legal and financial services Vast knowledge of computer software-Proficient with Microsoft Office, Ariba, Trirega, Wennsoft, PeopleSoft Financial, TPS, IDS, CRM, and Trane sales tools In depth knowledge of HVAC systems-Received formal and informal training on HVAC systems and its different components Strong knowledge of local vendors and subcontractor-Ability to identify parts and collect pricing and availably Successfully designed and managed several organizational databases-Maintained positive control over privacy act information