Josie Willson

Background

About Josie Willson

I'm Josie, and I could talk your ear off about a few things: 🫶 Customer Care With 6 years in SaaS and 18 in customer service overall, one thing’s clear: I absolutely love supporting customers. My career has been all about creating standout experiences—whether it was serving up burgers and beers after a long day, or helping small business owners find the right software. Customers energize me, and they’re the beating heart of any great business. Coaching & Leadership I’ve always believed that strong teams start with strong individuals. There’s nothing more rewarding to me than helping someone see their own potential and use it to grow—and lift up others along the way! I get fired up by bold moves made with heart, especially when they’re in service of customers or teammates. That’s what leadership means to me: showing up, taking chances, and helping others discover just how powerful they really are. Vintage & Secondhand Shopping I’ve been thrifting since way before it was cool—it’s how I grew up, and I’ve loved the hunt ever since. There’s something SO fun about digging up hidden gems no one else has! These days, I run a booth at the cutest vintage mall in Edmonton and sling vintage at the odd local market. I love connecting people back to forgotten treasures, and swooning at other people's finds!