Josu Jacob

Background

About Josu Jacob

Josu Jacob is an experienced IT professional with a demonstrated history of working as an automation developer/ consultant in Telecom, BFSI, Mass Media & SCM domain. Josu has worked in developing the automated solution of existing manual operations/services for various accounts/clients using the prominent tools available. Josu has worked on AIOps | ITOps | Orchestration softwares and platforms like: 1. Bigpanda AIOps 2. Cortex Intelligent Automation 3. Moogsoft AIOps 4. Ansible - Ansible Engine | Red Hat Ansible Tower. Cloud Platform: 1. Google Cloud Platform 2. Amazon Web Services 3. Microsoft Azure CI/CD | DevOps: 1. GitHub Action 2. Jenkins 3. Azure DevOps Project Insight: 1. Automation testing of the consumer division of financial services multinational Citigroup ATM for APAC regions using vbScript. Also have knowledge of creating test cases, test scenarios, using ALM. Automated the ticketing infrastructure of a multinational mass media and entertainment conglomerate (WM) headquartered in New York using BigPanda AIOPS tool. Also got some insight into AWS, curl/bash, JSON, GitHub. Automation order management for a telecommunications conglomerate (cc) headquartered in Philadelphia, Pennsylvania for reducing their manual efforts in order management scenario using Cortex Intelligent Automation. Development of Ansible Factory portal for demonstration of RedHat Ansible Tower capabilities. A joint preposition by TCS and RedHat supporting technical advisory and consultancy, giving demonstration to new accounts, supporting RFP, POC to customers, creating new Ansible modules in case of any customised requirements. Josu worked as an ansible automation developer in developing a web based application for digital.ai having web based application set up to showcase the feasibility of digital.ai in-house products having live demo of the tools integrated with web application using ansible roles. Implementation of high availability Hashicorp Vault for secret key rotation using consul in the backend for IBM client developed as a POC to understand the feasibility of Hashicorp vault for secret management. Worked in developing an automated regression testing framework (ART)using Cortex Intelligent Automation for testing the Cortex flow API's and deployed and integrated using Azure DevOps pipeline. Built the automation for existing Circuit Writing environment Phase 3 development which comprises of SD-WAN product order processing and also supporting the fixes for the issues/bugs arising within the Phase 1 & 2 (products included: EWL & IPVPN)