Josy Devadass
Technical Customer Service Specialist at Amazon Web Services Aws
Based in Greensboro, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Greensboro
Industry
IT Services and IT Consulting
Company size
155K
Contact information
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j•••••••@amazon.com
Phone
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Background
About Josy Devadass
As a Technical Customer Service Specialist at Amazon Web Services (AWS), I provide exceptional support and guidance to customers who use AWS cloud products and services. I have been working in this role for over two years, and I have earned the AWS Certified Cloud Practitioner credential, which demonstrates my knowledge and skills in cloud computing and AWS best practices. My core competencies include customer experience, training, and attitude change. I leverage my psychology background and my art studies to understand the needs, preferences, and emotions of customers, and to deliver solutions that exceed their expectations. I also design and deliver training programs and materials that help customers learn how to use AWS products and services effectively and efficiently. Additionally, I apply attitude change techniques to persuade customers to adopt AWS solutions and to increase their satisfaction and loyalty.
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