Joven Cabebe
Service Delivery Leader at Optum
Based in Central Visayas, Philippines
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Seniority
Manager
Department
Operations
Location
Central Visayas
Industry
Hospitals and Health Care
Company size
104K
Contact information
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j•••••••@optum.com
Phone
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Background
About Joven Cabebe
Operations leader with over 19 years of professional work experience. 10+ years of experience managing operations, driving operational excellence, and fostering revenue growth in the healthcare insurance vertical. Proven ability to manage and motivate large, geographically dispersed teams across the US, Philippines, and India. Expertise in optimizing operational performance, building and fostering strong client relationships, and implementing robust quality assurance initiatives. Certified ISO 9001:2015/ISO 19011:2018 Internal Auditor in Quality Management Systems (QMS), currently pursuing ISO 27001:2022 certification in Information Security and Risk Assessment. Active contributor to Corporate Quality Oversight Committee (QOC), and Utilization Review and Accreditation Commission (URAC) Clinical Oversight Committee, playing a key role in the development and implementation of organization-wide quality standards.
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