Seniority
Manager
Department
Operations
Location
Hamilton
Industry
Retail
Company size
145K
Contact information
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j•••••••@thekrogerco.com
Phone
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Background
About Joy Broyles
I am a compassionate and results-driven leader with more than nine years of experience in, customer service, and healthcare support. I currently serve as a Call Center Supervisor at The Kroger Co, where I lead with a people-first mindset, guiding a team of over twenty employees toward service excellence through coaching, accountability, and process consistency. I am pursuing a Bachelor of Arts in Organizational Leadership at the University of Cincinnati to strengthen my ability to lead teams, improve workplace culture, and support professional growth. I believe in the power of development and the importance of clear communication and collaboration. I am passionate about fostering a work environment where people feel seen, supported, and equipped to grow. I am especially interested in roles focused on training, leadership development, and employee engagement.
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