Joy Jones

Background

About Joy Jones

Operations New accounts Team Lead•Guide employees and support team through the established objectives, policies, rules,•Studying various insurance proposals;•Manage high volume processing queues•Gathering and assessing background information;•Review all documents for compliance with underwriting guidelines •Process all opening, closing and maintaining of accounts•Securities processing•Process heavy volumes of paperwork with accuracy, assisting with general inquiries•Ensure complete and timely resolution on service requests•Satisfy regulatory requirements•Proactively take all necessary actions to expedite the application process •Work closely in conjunction with compliance with focus on reviewing applicationsSpecialties: •Liaison between internal (Underwriter) and external (Agent/Firm/Field Office) •Maintenance person of monitoring systems that will track compliance with law, regulation, and internal policy.