Verified recordSoftware Development

Joy L.

Senior Associate, Business Operations at Zapier

Based in Toronto, Canada

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Seniority

Manager

Department

General Business & Management

Location

Toronto

Industry

Software Development

Company size

1.4K

Contact information

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j•••••••@zapier.com

Phone

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Background

About Joy L.

Main Quest: Help Zapier make automation work for everyone. Managed a 15-person team to launch Zapier's largest ARR project of 2023, which generated over $10MM and received company's prestigious Spot Award (top 1% of company) for outstanding contribution. Side Quests: 2022: YouTube - Run an anonymous YouTube channel as an experiment to go viral in a year. Amassed 1M views within 8 months and 15M views within 3 years. Most importantly: created a community of viewers! 2023: Etsy Shop - Run a e-commerce business selling homemade fandom products (eg. stickers, keychains, hats, etc) to my audience. Scaled to 5 figures within 12 months. 2024: Twitter - Run an anonymous Twitter page that has over 13M views cumulatively and 300K likes on multiple tweets. 2025: Instagram - Launched a new Instagram profile that amassed 2.5M views on one reel within two weeks of page launch.

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