Joyal Johnson

Background

About Joyal Johnson

I am currently working as a Front Store Supervisor at Shoppers Drug Mart in Hanmer, where I manage daily retail operations, lead a diverse team, and ensure a high standard of customer service. This role has strengthened my customer service and leadership skills, as I consistently motivate staff, resolve issues efficiently, and maintain a positive shopping environment in a fast-paced setting. In addition, I serve as the Business Development and Operations Manager at Arcaddo Technologies Pvt Ltd, where I drive business growth and streamline operations. I lead cross-functional teams, oversee project execution, and ensure alignment between strategic goals and day-to-day activities. Previously, as a Business Development Officer, I focused on strengthening client relationships and identifying new market opportunities. I hold a Master’s degree in Computer Applications and have over three years of experience as a Data Analyst, with a strong ability to extract meaningful insights to support business decisions. Throughout my career, I’ve blended customer-focused service, data-driven thinking, and strong leadership to deliver impactful results. I’m always open to connecting and exploring new opportunities for collaboration and growth.