Joyce Baptistella

Background

About Joyce Baptistella

Bilingual (Portuguese and English) joy.bap@gmail.com +353 83 310 6842 Passionate about communication, ability to build relationships, and eager eyes to know different cultures, I developed my career towards excellence and mastery to deliver outstanding projects for all audiences. Bilingual (Portuguese and English) professional holding a BSc in Radio and TV, postgraduate diploma in Visual and Multimedia Creation with overall 7 years of experience in event production, workplace management, customer service, stakeholder relationship, event, and project management. Oversaw the planning, implementation, and tracking of a large-scale project in event management focused on specific deliverables and successful outcomes for clients such as Unilever, Microsoft, Opal Motors. Successfully maintained superior customer relationships and provided outstanding service and support to meet, and surpass, expectations and requirements. Career Highlights - Led the planning and execution of large-scale corporate events and incentive programmes, managing budgets for worldwide clients including Unilever, Microsoft, and General Motors while maintaining financial efficiency and operational excellence- Optimized event operations and logistics by streamlining processes, negotiating with suppliers, and implementing savings measures to increase efficiency and revenue- Oversaw cross-functional teams and third-party vendors, ensuring smooth coordination, timely project delivery, and exceptional customer service- Developed and maintained strong client relationships, promoting trust and repeat business through strategic communication, problem-solving, and high-quality service delivery. LION™ - LinkedIn Open Networker