Joyce Muthoni

Background

About Joyce Muthoni

I drive measurable marketing impact through 360° campaign execution, digital content creation, and cross-functional collaboration. Over the past three years at M-KOPA, I've progressed from Customer Retention Officer to Marketing Operations Officer through three promotions each earned by delivering results and taking ownership of strategic initiatives.What I do:I create and manage social media content across Instagram, Facebook, and TikTok, coordinate influencer partnerships, and execute integrated marketing campaigns that drive brand awareness and commercial growth. I've coordinated on-ground. activations, managed vendor relationships for content production, and organized corporate events.My expertise includes: Social media content creation and platform management Influencer partnership coordination and performance tracking Cross-functional stakeholder engagement and project management Campaign and KPI monitoring, and data-driven optimization Event planning, vendor management, and budget coordinationI'm HubSpot-certified in Social Media Marketing and Google-certified in Project Management. I specialize in translating strategic objectives into actionable campaigns, managing multiple stakeholders, and delivering measurable results in fast-paced environments.